Great experience with Kelly Dakus. He was excellent from start to finish. We had a negative experience with one of the managers, and Kelly was able to rectify the situation for us and made sure the rest of our experience was positive. We greatly appreciated his help. Unfortunately the manager at the time, started an argument with us, which almost made us leave mid-deal and not come back. I did not appreciate being spoken in such a harsh, manner. I also did not like the overall finance part of the deal either, as the individual we were dealing, myself and the person who actually created the deal (whom I believe to be the manager) did not discuss at any time the logistics of that deal, therefore leaving room for many misunderstandings, without appropriate explanation, leading to that argument with the manager. I have never been in a position where we are in the process of purchasing a vehicle where I have ever gotten into an argument, ever with anyone. In purchasing a vehicle, it is very important to explain all details, including all of the numbers, and whether anything has been added on for additional charge without the purchasers knowledge, such as tire warranty for an additional $499. I did not only not ask for that, but was told by the financing individual that it was added on, and he wasn't sure why, so once again we were waiting for an explanation. There was a huge disconnect between the final numbers on the deal, the individual who finalized the deal and the financing manager. This part of the deal was terrible, unfortunately, start to finish.
Welcome to Koch Ford Lincoln of Edmonton, AB
If you need a Ford truck or vehicle in Alberta, then you need Koch Ford Lincoln in South Edmonton. We have a huge selection of Ford products available on our lot, because we want to provide you with options while you are on your automotive shopping journey. We have the trucks and the SUVs you need to get the job done, and we have the Ford cars that will get you where you are looking to go. If you need an F-150, then come see our F-150 inventory, we promise you will not be disappointed. From our South Edmonton location we can easily serve Edmonton, Devon, Beaumont, Leduc, Sherwood Park, St. Albert, Spruce Grove, Camrose, Calmar, Fort Saskatchewan, and all of Alberta. We do not stop at providing an amazing selection of new Ford vehicles.
We have a huge inventory of pre-owned Ford vehicles that may be exactly what you are looking for, and we also have several other brands in our used inventory too. If you already own a Ford and you are not looking to upgrade, then you may still need us for your servicing and repairs. Our service technicians are highly trained and knowledgeable, and they can fix anything mechanical on your Ford vehicle. If you have cosmetic damage, then take your Ford to our body shop and they will get it looking just like new again. Come to Koch Ford Lincoln for all your Ford needs and you will never be disappointed.