Why Does The President's Award Matter?
Koch Ford in Edmonton, AB is honored to announce that our dealership has been bestowed the prestigious 2021 Ford Motor Company President's Award.
Every year the Ford Motor Company recognizes an Edmonton dealership for achieving exceptional Customer Satisfaction in Service and Sales.
The Ford President's Award has been granted to Koch Ford Lincoln for consistently providing a great customer experience - by exceeding high levels of customer satisfaction and customer service.
Ford's prestigious President's Award is a salute to the top-performing Ford Dealerships for embracing the philosophy of extraordinary customer satisfaction.To be eligible for the 2021 Ford President’s Award, Ford Dealers must:
- Be franchised on or before January 1, 2021 and at the time the award is presented
- Receive a minimum of 60 completed Sales and Service Customer Viewpoint surveys
- Achieve a Customer Experience Index score greater than their CVP group score
- Achieve 100% or higher retail Sales % Effectiveness for combined Car and Truck (CYTD)