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Sales: (780) 434-8411

Service: (780) 437-8456

Toll Free: (800) 272-9608

Refund Policy For Online Hold With Deposit

If there are any concerns about the vehicle you are purchasing or the financial terms, the 24 Hour Hold option will ensure that everything is in order. If you do not like the vehicle, your hold will be 100% refunded, no questions asked.

What to know before you check out

In order to best serve you, once you check out, we reserve your vehicle for 24 hours at the locked in price you see here. Our team will reach out to you to ensure you have a smooth car buying experience. Want to take a vehicle for a test drive? We’ll drive the vehicle to your home for free! Change your mind? That’s ok too! We’ll give you your money back, no questions asked.

How Does “Hold With Deposit" Work?

“Hold with Deposit” is a fully refundable 24 hour hold you can place on a vehicle to reserve it for purchase. An authorization hold of 1% of the total vehicle cost will be secured on the credit card provided. It’s similar to renting a car or hotel room. If you decide to buy the vehicle, the "Hold With Deposit" can be applied to the sale.

Call Koch at (780) 434-8411