Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
I recently had my vehicle in for servicing at Koch. The staff in the service department are very helpful, polite, professional and friendly. My vehicle was serviced in less time than I expected. I wil… MoreI recently had my vehicle in for servicing at Koch. The staff in the service department are very helpful, polite, professional and friendly. My vehicle was serviced in less time than I expected. I will certainly be back for any other servicing and would recommend Koch to other customers. Less
Quick service. Very happy
Ewen was incredibly kind, informative and communicative about my vehicle in the shop. I've been to this dealership twice and both ocassions have been under unexpected repairs and they've alway… MoreEwen was incredibly kind, informative and communicative about my vehicle in the shop. I've been to this dealership twice and both ocassions have been under unexpected repairs and they've always taken me in no problem and had my issues fixed within the day. Thank you guys :) Less
Extremely knowledgeable staff And cater to your every need Best dealership ever
