Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,533 reviews
Nicole and Angie are very good at their jobs. I appreciate good service and they pulled through very well. Kind and respectful. On mobile and in person. Very good service! I love to keep my vehicle t… MoreNicole and Angie are very good at their jobs. I appreciate good service and they pulled through very well. Kind and respectful. On mobile and in person. Very good service! I love to keep my vehicle tip top shape and i look forward to building a good customer and business relationship. Proper customer service is the most important factor in where i spend my hard earned money. Less
Efficient and painless service
I got an oil change, a tire changeover, and my rear breaks done. They were very efficient, and I got my truck back sooner than I thought I would, and as always had great customer service.
Great interaction with all the staff! Full marks!
