Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,445 reviews
I want to thanks the service department for a great job looking after my vehicle a week ago. Credit also goes to Ashely for her kind and friendly service.
Place is pretty well kept, Mitch is pretty deadly, parts department could probably use some work seeing how parts were allegedly ordered about 1.5 months ago when i first spoke to mitch about getting… MorePlace is pretty well kept, Mitch is pretty deadly, parts department could probably use some work seeing how parts were allegedly ordered about 1.5 months ago when i first spoke to mitch about getting a recall done and the parts department said they had it until it was time to do the job, mistakes happen tho and shit happens so can't get too worked up over it, the parts people seem like nice people. The one salesman lucas is pretty awesome to deal with tho, would recommend. Less
Very punctual, great communication. Overall an amazing experience!
