Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,519 reviews
My experience with the Koch service department was very good. The work was completed in a timely manner with no surprises.
Brought in my Aviator for general service... The whole team was awesome and on point. Ewen was exceptional knowledgeable,full of energy and happy to help.Kudos to you guys!!!
After going to many dealerships and car shopping we were so impressed at Koch Ford Lincoln. We dealt with Andres he was very welcoming and knowledgeable. I also appreciated that he gave me and my husb… MoreAfter going to many dealerships and car shopping we were so impressed at Koch Ford Lincoln. We dealt with Andres he was very welcoming and knowledgeable. I also appreciated that he gave me and my husband space to look at the car on our own. He stood close by incase we had questions. Would 100% recommend Less
Great experience over all..
