Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,516 reviews
Our car wouldn’t start & had to be boosted. Koch accepted our car that same day as well as providing a loaner vehicle. They were able to diagnose what the problem was & had our vehicle back to… MoreOur car wouldn’t start & had to be boosted. Koch accepted our car that same day as well as providing a loaner vehicle. They were able to diagnose what the problem was & had our vehicle back to us within a day. Ewen & AK provided excellent service. Less
Customer satisfaction describes Koch Lincoln. Everyone I dealt with at the dealership was courteous and knowledgeable. Very good orientation tutorial given before leaving the lot. Special thanks to Ke… MoreCustomer satisfaction describes Koch Lincoln. Everyone I dealt with at the dealership was courteous and knowledgeable. Very good orientation tutorial given before leaving the lot. Special thanks to Kelly and Phil for the thoughtful complimentary steaks. Glad I went with the Hybrid Nautilus. Less
