Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,387 reviews
I waited for both my vehicles to be brought out to me both times is was not done well, the second time I had to wait 28 minutes. That’s far to long !
Great service team. Brought in my Benz and got treated very well. They had me on the road within minutes.
The service team was amazing. I showed up with a problem late in the day and they were able to fix it right away and had me back on the road within minutes. They were also the kindest people. Thank yo… MoreThe service team was amazing. I showed up with a problem late in the day and they were able to fix it right away and had me back on the road within minutes. They were also the kindest people. Thank you guys!! Less
