Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,516 reviews
I received a warm welcome at Koch Ford; they fully understood my needs and worked very efficiently. Before starting work, they consulted me in great detail and only proceeded after obtaining my consen… MoreI received a warm welcome at Koch Ford; they fully understood my needs and worked very efficiently. Before starting work, they consulted me in great detail and only proceeded after obtaining my consent. Less
Always prompt and my car looks amazing after the service call
Great service from Angie.
Koch has always been wonderful to my family and this appointment was no exception. The service was fast, friendly, and resolved all the concerns with my vehicle. Thank you for another wonderful experi… MoreKoch has always been wonderful to my family and this appointment was no exception. The service was fast, friendly, and resolved all the concerns with my vehicle. Thank you for another wonderful experience! Less
My recall was done at the centre and i am pleased with how i was attended to.
Great service and amazing advisors.
