Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,516 reviews
5++ Star Lincoln treatment, excellent service, communication and went the extra mile in solving issues. Delivered car looking like It came out of the showroom. I am not easily impressed but Ewen @ Koc… More5++ Star Lincoln treatment, excellent service, communication and went the extra mile in solving issues. Delivered car looking like It came out of the showroom. I am not easily impressed but Ewen @ Koch blew me away with his attention to every detail and professionalism. Kudos 👏👏👏👏👏 Less
Very friendly service department and great communication throughout the day letting me know the progress of the work on my truck. I also appreciated the Uber rides to and from work.
(Translated by Google) Poor service, excessive costs (Original) Service approximatif, coûts excessifs
