Decision Making and Judgement
- Use good judgement and make smart decisions regardless of ambiguity.
- When you see an issue: point out the solution, not the problem.
- Avoid band-aids. Find the root cause to the problem – no excuses.
- Think smarter, not harder. (What can be done at 100% now, what can be done at 80% and improved later, what can you automate, what can’t you?)
- Listen before you react.
- If you are unsure about a project or task, ask questions.
- Follow-up – don’t wait for someone to fail (email, email, email, slack, slack, slack).
- Be the better person, even if you have a conflict.
- You have to be proud of your work.
- Don’t submit half-baked ideas, when the expectation of work quality is 80-100%
- Be consistent with your performance each day, each week, each month.
- Focus on results. Benchmark against yourself.
- Avoid analysis-paralysis (don’t overthink it. You will lose every time).
- Challenge our current brand where warranted.
- Bring new ideas to lift our brand.
- Get as much from Koch as we get from you (you get what you give).
- Innovation is rewarded and recognized. Stay on the forefront of your profession.
- We want you to learn quick and be curious about our market, our customers, and the Koch business.
- You need to care about Koch beyond your role. This will allow you to contribute more.
- Be passionate about your work – it will make people passionate about Koch.
- You need to care more about your department than anyone on our team. Be the expert in your field.
- When warranted and earned, take a break. Burning out will lead to poor performance.
- Don’t be afraid to take smart risks.
- Say what you think, even if it’s bad.
- Question your actions. If it goes against our values, goals, and objectives, don’t do it.
- Be honest, clear, and direct.
- If you believe it, say it. No one will hold the truth against you.
- If you have an issue with a co-worker, say it to their face, not the manager.
- If you make a mistake, admit it quick – you will be respected for your honesty. If you don’t, we will find out.
- When it comes to ideas, leave your ego at the door.
- We want the best ideas, even if it comes from the janitor.
- Share your information openly, key-men eventually become bottle-necks.
- Don’t be selfish – your goal is to do what is best for your team, not for yourself.