Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,392 reviews
With many years of purchasing vehicles I want to say this was the easiest most pleasant process I have ever had. The team at Koch was very helpful and efficient. We got the truck of our dreams at a g… MoreWith many years of purchasing vehicles I want to say this was the easiest most pleasant process I have ever had. The team at Koch was very helpful and efficient. We got the truck of our dreams at a great price and were in and on our way home within 3 hours. Thank you!! Highly recommend a visit to Koch Ford. Less
We made an appointment for a oil change and warranty work, Excellent service, the lady at the kiosk was excellent, friendly amd very accommodating.
Great experience at Koch Ford as always. The service team is excellent, Angie especially makes things so easy and straightforward!
Shilene is a remarkable Service Writer, very knowledgeable, friendly, offers informative information and follows up. Good communication resulting in a great experience. Thank you. See you soon when t… MoreShilene is a remarkable Service Writer, very knowledgeable, friendly, offers informative information and follows up. Good communication resulting in a great experience. Thank you. See you soon when the shocks arrive. 🙂 Less
