Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,348 reviews
A family run dealer with exceptional staff. I've bought my last 4 vehicles at Koch, new and used, they take care of their clients and meet and exceed every reasonable expectation.
bought a used Lincoln from the pre-owned department the staff was very helpful and the service Darryl and his team gave was remarkable I had a small issue with the car and they went above and beyond t… Morebought a used Lincoln from the pre-owned department the staff was very helpful and the service Darryl and his team gave was remarkable I had a small issue with the car and they went above and beyond to fix it for me they even gave me a loaner car for the day...this is the second vehicle I have bought from them and will continue to do so in the future... Less
