Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,520 reviews
Was very happy with the service I received. Brad was very good to deal with. Vehicle was ready to go when I went to pick it up and Brad went through all the functions with me. Would highly recommend… MoreWas very happy with the service I received. Brad was very good to deal with. Vehicle was ready to go when I went to pick it up and Brad went through all the functions with me. Would highly recommend Koch and Brad! Less
Fantastic dealership, my sale rep Kelly was well informed and easy to deal with, Navdeep from finance was thorough and accommodating. I highly recommend.
Leanne, Lucas, Navdeep, and Phil made the purchase prcoess super easy. Definitely would recommend doing business here!!
Angie from service is wonderful to deal with. She was detailed and kept me well informed.
The guys were fantastic to deal with, very friendly and curious throughout the whole process. Lucas, Phil and Nav good guys
