Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Great service from Ana and Andres I would definitely recommend Koch
I recently purchased a 2025 Corsair from Koch Ford Lincoln. Kelly, Lincoln Manager, was the sales person who helped me with the purchase. He was very professional, friendly and comfortable to deal wit… MoreI recently purchased a 2025 Corsair from Koch Ford Lincoln. Kelly, Lincoln Manager, was the sales person who helped me with the purchase. He was very professional, friendly and comfortable to deal with. Kelly listened to my wants and needs and helped me find the best vehicle for me. He also answered all my questions, introduced me to the service staff and found me a great deal on winter tires for the vehicle. The entire process was fabulous and all the staff at Koch make you feel comfortable and valued as a customer. Less
There are very good people. Kind and friendly explanations for customers and responsible for their work. I felt happy and always make me feel good. I feel grateful for their hard work.
My appointment was for a synthetic oil change. My service advisor, Jay, was professional, courteous, and the work was done in very good time. Top marks!
I'm very satisfied with the maintenance service I've received, and Mitch has been exceptional in helping me.
Oil change and inspection. Friendly intake staff. Arrange Uber rides to get back home and to pick up vehicle when work was completed.
