Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Awesome service time after time. Always punctual, great customer service . I will keep coming back
By far the best buying experience we have had at any car dealership. The Friendly and knowledgeable sales staff provided us with first-rate customer service. There was none of the usual high-pressure… MoreBy far the best buying experience we have had at any car dealership. The Friendly and knowledgeable sales staff provided us with first-rate customer service. There was none of the usual high-pressure sales tactics and we enjoyed the whole buying experience. Our questions and concerns were answered promptly and efficiently, and the sales team's follow-up was exceptional. We travelled quite a long way to visit the dealership and are so glad we did. We will be recommending Koch Ford to all of our friends and family. Less
Awesome customer service!
