Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,522 reviews
Jay is extremely helpful with whatever issues my vehicle presents. Highly rated.
I brought my truck in for a service and a detail package , WOW, I was so impressed with detail that they did why would anyone go to a detail shop and pay $400 or more when Koch did jus as good or bett… MoreI brought my truck in for a service and a detail package , WOW, I was so impressed with detail that they did why would anyone go to a detail shop and pay $400 or more when Koch did jus as good or better for a third of the price . Also would like to thank the service dept for all the extras they do , very professional and so outgoing thank you Koch Less
Couldn’t have asked for a better experience! Andres Moreno Hermann was super friendly, patient, and honest throughout the whole process. He really cared about finding the right vehicle for me rather t… MoreCouldn’t have asked for a better experience! Andres Moreno Hermann was super friendly, patient, and honest throughout the whole process. He really cared about finding the right vehicle for me rather than just making a sale. I’ll definitely be sending my friends and family his way Less
Amazing service!!!
Andres Moreno Hermann Is a fantastic sales person. Very knowledgeable about the Lincoln product and answered every question that we asked. Very prompt on getting answers to us and following up with us… MoreAndres Moreno Hermann Is a fantastic sales person. Very knowledgeable about the Lincoln product and answered every question that we asked. Very prompt on getting answers to us and following up with us. Even though we couldn’t make a deal happen it was a great experience to have. Less
Had an amazing experience with Andres Moreno at Lincoln! He did a great job from start to finish, very friendly, professional, and really made the whole process easy. Also want to mention Ana Koproncz… MoreHad an amazing experience with Andres Moreno at Lincoln! He did a great job from start to finish, very friendly, professional, and really made the whole process easy. Also want to mention Ana Kopronczai, the financial manager, who was super helpful and kind. Great service and amazing people. highly recommend! Less
