Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,522 reviews
Shilene is a remarkable Service Writer, very knowledgeable, friendly, offers informative information and follows up. Good communication resulting in a great experience. Thank you. See you soon when t… MoreShilene is a remarkable Service Writer, very knowledgeable, friendly, offers informative information and follows up. Good communication resulting in a great experience. Thank you. See you soon when the shocks arrive. 🙂 Less
I received an excellent service from Koch. I would recommend it to anyone. Keep up the good work.
Ty is my go to parts guy no matter where I'm at he answers. Whether its Ford, aftermarket, accessories he's got an answer. 5 stars!
Needed a part for my truck. Called the parts department talked to Ty he was able to find me the part I needed right away. Thanks for making things easy for me
Ty was an absolute beauty to work with. Found me exactly what I needed for my F-150. Will definitely be back when I need something else.
