Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
We just purchased a new Lincoln Corsair from Koch Ford Lincoln (traded in our 2013 Acadia Denali), both Kelly Dakus (Sales Manager) and Nav Grewal (Finance Manager) were excellent in guiding us throug… MoreWe just purchased a new Lincoln Corsair from Koch Ford Lincoln (traded in our 2013 Acadia Denali), both Kelly Dakus (Sales Manager) and Nav Grewal (Finance Manager) were excellent in guiding us through the entire buying process and we didn't feel pressured at anytime. If you are considering a Lincoln/Ford product we would highly recommend Koch Ford Lincoln . Less
Very friendly and the service was fantastic
Charges $230 just for a quote for a repair. We're done with using Ford Dealerships for any of our repairs.
I received exceptional service when I brought my vehicle in for an oil change and to have the splash guard tightened. Jay and his team were transparent and communicated effectively throughout the enti… MoreI received exceptional service when I brought my vehicle in for an oil change and to have the splash guard tightened. Jay and his team were transparent and communicated effectively throughout the entire process. I would confidently return to this dealership thanks to the professionalism I experienced. Less
Fit me in while busy communication was on point.
