Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
Good service and communication with advisor which resulted in zero surprises.
Efficient, personable, Technicians go extra mile.
Awesome staff, quick service, supplied loaner car while my car was in for a recall thanks service personnel.
This place was amazing to deal with! Thank you for getting me in and out in a fraction of the time & your care to detail, ensuring my vehicle was safe to travel with. Forever grateful
