Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,525 reviews
The team at Koch, Andres Moreno and Ana Kapronczai in particular, were great to work with. I hadn’t bought a vehicle in 16 years and the Koch team really helped make the experience a smooth transition… MoreThe team at Koch, Andres Moreno and Ana Kapronczai in particular, were great to work with. I hadn’t bought a vehicle in 16 years and the Koch team really helped make the experience a smooth transition into my new Maverick. I’ve only enjoyed it more with each passing day. I would highly recommend you check out Koch Ford Lincoln when you’re hunting for your next vehicle too.🌟🌟🌟🌟🌟 Less
Very good service.
Great Service! Ordered a part online — it was cheaper than in-store and ready for pickup right away. The process was quick, easy, and smooth. Excellent service and efficiency!
⭐️⭐️⭐️⭐️⭐️ Excellent Service from Koch Ford Lincoln! Even though I arrived late for my appointment, the team at Koch Ford Lincoln still welcomed me and took care of my F-150 without any problem. They… More⭐️⭐️⭐️⭐️⭐️ Excellent Service from Koch Ford Lincoln! Even though I arrived late for my appointment, the team at Koch Ford Lincoln still welcomed me and took care of my F-150 without any problem. They provided fast, efficient, and high-quality service. Everyone was friendly, professional, and made sure my truck was ready in no time. I really appreciate their great customer service — highly recommended! Less
Koch Ford!!! What an Amazing Dealership! The staff are Amazing!! Koch Ford was the first of Many Dealerships that I went to look for a used or new Vehicle was Clean and ready for Sale . Gus our sa… MoreKoch Ford!!! What an Amazing Dealership! The staff are Amazing!! Koch Ford was the first of Many Dealerships that I went to look for a used or new Vehicle was Clean and ready for Sale . Gus our sales person was Absolutely Fantastic! Ana in the business office and Phill the sales manager were all Awesome!! I recommend Koch Ford to Everyone!! Less
