Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,400 reviews
My past experience in having two tires installed and balanced on my motorhome turned out not to be very impressionable and it still shimmies at 110 km/h and although fixing it they marked my paint in… MoreMy past experience in having two tires installed and balanced on my motorhome turned out not to be very impressionable and it still shimmies at 110 km/h and although fixing it they marked my paint in three places. This is a very expensive motorhome. Wife is furious. Less
Outstanding service from Angelena and the Koch Ford service team. Thorough, accommodating, ensured I was looked after for transportation to and from my appointment.
Great service as usual! Honest and affordable
The service was excellent and I received my vehicle back when scheduled, staff is very friendly.
