Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Blaire is always friendly and helpful and goes above and beyond in any way he can. Thank you!
Took out mkt to be serviced. Great friendly attentive staff greeted me, took my car, and got my loaner until it was fixed up a few days later. Still waiting for Danielle to call me to let me know when… MoreTook out mkt to be serviced. Great friendly attentive staff greeted me, took my car, and got my loaner until it was fixed up a few days later. Still waiting for Danielle to call me to let me know when the reverse light arrives from backorder , but I am sure it will arrive soon and I'm sure it will be the same awesome service as always. Less
