Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Great experience getting my tires changed on my schedule which is challenging these days!
They were easy to work with, and fixed my car quickly. Paula gave me updates on my vehicle and the issue I went in for has been fixed.
Very friendly staff, and beyond excellent service! The only place I take my vehicle for any service needs.
Very friendly and clear process working with my advisor I am comfortable bringing both I r vehicles there
