Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Awesome Maintenance Service! Thank you.
I bought my first F-150 at Koch Ford used lot and drove it till it died, then went back again to them this time on the new side and leased a 2021 F-150. I’ve tried to service my Ford at a few other de… MoreI bought my first F-150 at Koch Ford used lot and drove it till it died, then went back again to them this time on the new side and leased a 2021 F-150. I’ve tried to service my Ford at a few other dealerships but no deal in the city did better than Koch. When it came to buying my new F-150 they truly made that process very easy and hassle free. I highly recommend Koch to anyone looking to get into a Ford. Monica at sales did an excellent job! Less
Awesome place to go for Sales/Service/Parts. Great people 👍🙂
Amazing. Service tech Salmen worked on my truck and there isn’t anyone better anywhere. Had a perfect experience I will always get my Ford serviced at Koch Ford-Lincoln.
