Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Quick, efficient, friendly, and most of all, accurate service. I continue to be very happy with the employees and the products at Koch!
I recently bought a truck from Go Auto, and had no idea of any of the features as the salesman was all about getting my $$ and getting me out. I work very close to Koch and was having an issue with my… MoreI recently bought a truck from Go Auto, and had no idea of any of the features as the salesman was all about getting my $$ and getting me out. I work very close to Koch and was having an issue with my interior light not working. Danielle got me in right away and her tech had it diagnosed within minutes. They had the parts required in stock so it was an extremely painless experience! I will 100% be back. Less
