Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Fast efficient service. Thank you! Doreen was very knowledgeable and kept me up to date on my vehicle and gave suggestions to prolong lifetime of my running boards.
Great sales experience and always a great service
just bought our new vehicle from Andre at Koch Ford Lincoln. We drove from Calgary to trade in my truck and they went above and beyond to make sure we were taken care of! The whole deal took less than… Morejust bought our new vehicle from Andre at Koch Ford Lincoln. We drove from Calgary to trade in my truck and they went above and beyond to make sure we were taken care of! The whole deal took less than a day and was impeccable. We had to wait for an extra hour while they completely detailed the new car so they paid for our lunch while we waited. above and beyond service. Well done! Less
Love this dealership and service center, absolutely 5 stars
