Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
I was able to get my car in right away which was great! Also, they communicated well throughout the process and completed the service on time and within the quote. I was so pleased with the level of… MoreI was able to get my car in right away which was great! Also, they communicated well throughout the process and completed the service on time and within the quote. I was so pleased with the level of service and professionalism. We will continue to service our vehicle here. Less
Doreen and the service team did an outstanding job when it came to diagnosing my vehicles problems and finding the proper solutions! Something felt off for a while and even when nobody else could fix… MoreDoreen and the service team did an outstanding job when it came to diagnosing my vehicles problems and finding the proper solutions! Something felt off for a while and even when nobody else could fix the issues I had they knew what to do right away. Excellent communication too, would recommend them to everybody that would them 👍 Less
Friendly staff and quick service.
