Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,404 reviews
Very professional. Prompt service, car was ready when promised, no surprises. Angelica is a terrific service writer.
Service was great friendly help
This is the best service I have ever had period! I have owned BMW Acurra And Corvette and the service here is the best I have ever had!
Doreen was extremely pleasant and professional to deal with it. She reviewed the service performed and answered any questions I had. I highly recommend Doreen and Koch Ford as ‘the’ dealership to ha… MoreDoreen was extremely pleasant and professional to deal with it. She reviewed the service performed and answered any questions I had. I highly recommend Doreen and Koch Ford as ‘the’ dealership to have your Ford serviced. Less
The Koch Ford service team is the best in the city. It's like going to see friends I have known for 15 years. It is always excellence at every opportunity.....always.
We were pleased with the purchase and quick service received by the staff at Koch Ford dealership. Ford Ranger is a pleasure to drive. Thank you, Tyler, at Koch Ford.
