Customer Reviews
Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,520 reviews
I have dealt with Koch both on the sales side and service side for about 8 years..the team is very polite, knowledgeable and understanding of my concerns when going in for service..work is done in a t… MoreI have dealt with Koch both on the sales side and service side for about 8 years..the team is very polite, knowledgeable and understanding of my concerns when going in for service..work is done in a timely manner, performed well and they even detail my Lincoln as a courtesy. Ewen and Ash are both great to work with. I would recommend Koch anytime. Less
Their service is amazing from check in time to checking out. Angie was very helpful to all the details that I’ve wanting to know.
Amazing service, everything was completed quickly and well. Ewan had great energy and was very informative.
