Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
They are very fast with diagnostics and repair and quite accurate with estimates
I was very pleased with my experience at Koch. They were very helpful and patient with me. Andres was great, super friendly and answered every question. Nav was so efficient.
The service team was very informed and helpful to help us with our issue. would recommend for sure.
I recently had my 2023 bronco serviced at Koch, had a great experience. Service Rep. Was great. And they did a complete service to my Bronco. I would recommend Koch service .
We service our Ford with Koch and also our Honda's. Our recent service on our CR-V was was well done and on time. Thanks to Mitch and the rest of the staff.
