Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,394 reviews
A great Ford dealer to deal with. Angie in service is great and really goes the extra mile to help out the client. Highly recommend Koch Ford
Jay and the team went above and beyond for a warranty claim on my recent service. Highly recommend!!
We recently purchased Lincoln Nautilus from Koch. The service we received was top notch. We'll done.
We were very happy with the overall sales experience. All aspects of the purchase was explained clearly.
We have a great experience at Koch Ford Lincoln! The staff was friendly, professional, and made the whole process smooth from start to finish. They took the time to answer all my questions and helped… MoreWe have a great experience at Koch Ford Lincoln! The staff was friendly, professional, and made the whole process smooth from start to finish. They took the time to answer all my questions and helped me find the perfect vehicle without any pressure. I especially appreciated how transparent and honest they were throughout the entire process. I highly recommend this dealership to anyone looking for quality service and a great car-buying experience! Less
