Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Great purchasing experience! Thank you Andreas!
Purchased a used truck, the dealer was fantastic and I would purchase from them in the future.
I can’t express enough that my experience with Koch has been exceptional. Very friendly, honest staff. They are very fast and flawless with check ins, loaner cars, picking up etc. amazing!
Needed a repair on my Ford edge and the dealer. I usually go to give me an appointment in week I phoned Koche Ford Told them my problem they got me in the next day fix my vehicle and I was on my way
Took my truck in for a recall. Staff were friendly, courteous and efficient. Recall was completed quickly; excellent service. Thanks to all involved.
Excellent services and competitive price. Chris is pretty nice and helpful.
