Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Friendly and accommodating 100%
Good people to deal with. Very friendly and helpful
Inquired about a trade in, I am living in Grande Prairie and was contacted by Lucas via email. He was awesome to deal wit We pretty much did the whole process through email/text and then Leanne contac… MoreInquired about a trade in, I am living in Grande Prairie and was contacted by Lucas via email. He was awesome to deal wit We pretty much did the whole process through email/text and then Leanne contacted myself by phone to finish off the details. The Next day I was driving to Edmonton to finalize the deal and drove home with a new vehicle. Both Lucas and Leanne were the easiest people to deal with. New customer for life and would recommended to anyone shopping for a new vehicle! Less
