Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Kosh-Lincoln service is amazing. I have owned a couple of luxury vehicles, non of the have provided the level of luxury service Kosh does. I’m my opinion there is no finer luxury dealer in Edmonton. A… MoreKosh-Lincoln service is amazing. I have owned a couple of luxury vehicles, non of the have provided the level of luxury service Kosh does. I’m my opinion there is no finer luxury dealer in Edmonton. All other luxury brands should stand up and take notice on how to provide “luxury” service to their customers!!!!!!! Less
Once again Andres Moreno makes easy for us to take the decision to change our car for a new and confortable Escape hybrid 2024 . Our second Ford vehicle in 3 years .
Friendly and accommodating, I called on Friday for an oil change and Koch had the truck in and done the next morning.
(Translated by Google) Thank you to the staff at Koch Ford Lincoln for taking the time to do an oil change and a complete inspection of my RV, including my brakes, at my request. A special thank you t… More(Translated by Google) Thank you to the staff at Koch Ford Lincoln for taking the time to do an oil change and a complete inspection of my RV, including my brakes, at my request. A special thank you to Angie Wilson for her warm welcome. I was truly impressed by how much time they dedicated to the job. Thank you all. (Original) Merci au personnel de Koch Ford Lincoln d' avoir pris le temps pour un changement d' huile et la vérification complète de mon VR ainsi que mes freins à ma demande. Spécialement à Angie Wilson qui m' a si bien accueilli . J' ai vraiment été surpris du temps qu'ils ont pris pour tout le travaille. Merci à tous. Less
