Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Great staff and easy to deal with at Koch. Jared N. was very easy to deal with and helped us find the right vehicle. Leanne in finance helped to answer all of our questions by email so we could make a… MoreGreat staff and easy to deal with at Koch. Jared N. was very easy to deal with and helped us find the right vehicle. Leanne in finance helped to answer all of our questions by email so we could make all the best decisions. Very happy with our truck. Thanks Koch Less
Best staff and extra caring about my concerns.
Great purchasing experience with both of the vehicles we purchased here. The after sales service has also been Great. Really happy with the quality or the interior and exterior Koch performed on my… MoreGreat purchasing experience with both of the vehicles we purchased here. The after sales service has also been Great. Really happy with the quality or the interior and exterior Koch performed on my latest visit. Less
Top notch service. The staff ensured I fully understood what was to be done and when, and delivered on all commitments.
