Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
It was my first time in for servicing. The staff were so kind and helpful. I will definitely be back!
Excellent Service and the staff is very helpful
Doreen in service is the best ! Honest precise knowledgeable. A pleasure to deal with. True 10 out of 5 !!!
Our vehicle purchasing experience was better than we imagined thanks to Pierre Turcotte and Dave Barber. They've been so friendly, helpful and informative during the entire process. They both made… MoreOur vehicle purchasing experience was better than we imagined thanks to Pierre Turcotte and Dave Barber. They've been so friendly, helpful and informative during the entire process. They both made sure to answer any questions we had. So if you're vehicle shopping and want a great experience....it's worth the drive to Koch Lincoln. Less
