Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
I recently visited Koch Ford Lincoln for some work on my 2018 Ford F150. The team of employees that I interacted with during my visit were extremely pleasant, professional and knowledgeable. It was… MoreI recently visited Koch Ford Lincoln for some work on my 2018 Ford F150. The team of employees that I interacted with during my visit were extremely pleasant, professional and knowledgeable. It was one of the best customer experiences I have ever had. The work was completed as promised and I felt like I really mattered to those I interacted with. What a great feeling. Thanks team Koch! Less
Andreas was one of the best sales people I have ever dealt with. Made the when process easy and smooth. Will definitely return for my next vehicle
Wonderful experience. The salesman Lucas as well as all the other staff were friendly, helpful and genuine. Could have asked for better service.
The Koch team has regularly gone above and beyond providing service I can trust. I feel safe going to them and that they won't steer me in the wrong direction. I have been their customer since 201… MoreThe Koch team has regularly gone above and beyond providing service I can trust. I feel safe going to them and that they won't steer me in the wrong direction. I have been their customer since 2016. Less
I love to visit Koch ford dealership and staff is so friendly and also welcoming.
