Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,389 reviews
I recently needed some work done on my vehicle, and Reaghan Wiltse the Amazing Service Manager & his staff went out of their way for me even though my vehicle was not purchased tat Koch Ford. Als… MoreI recently needed some work done on my vehicle, and Reaghan Wiltse the Amazing Service Manager & his staff went out of their way for me even though my vehicle was not purchased tat Koch Ford. Also, the quote was $500 less than down the road somewhere else. Solely due to their great work in service, my next purchase and all of my service work will be done at Koch. Thanks Again! Less
The service representatives are vastly superior over 5 years ago when I quit using Koch services, but still an over priced dealership
