Service: (780) 437-8456

Koch Ford Reviews | Trusted Ford Dealer in Edmonton, Alberta

Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.

We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.

Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.

★★★★★ 4.6

2,517 reviews


Christopher “cbass11_306” Basaraba
★★★★☆

Had a scheduled appt. Arrived and was told my oil change and rotation would be much longer than usual due a shortage of staff. Mentioned I had to leave back to work in Fort Mac, sooner would be better… More

Christopher “cbass11_306” Basaraba | August 20, 2026

Margaret Kingdon
★★★★★

Excellent customer service!!!

Margaret Kingdon | August 20, 2026

Laurel Nytchay
★★★★★

Laurel Nytchay | August 20, 2026

Francis Tumusiime
★★★★★

Great service, customer friendly and good communication

Francis Tumusiime | August 20, 2026

Deb Buchan
★★★★★

Happy Canadian Snowbirds!! We have recently purchased a used Lincoln MKZ that we are driving to our winter home in Florida! Diane Bowen was absolutely amazing in providing the assistance and documenta… More

Deb Buchan | August 20, 2026

Sally Pike
★★★★★

As usual excellent service, a big thank you to Angie who always goes out of her way to make things as easy as possible.

Sally Pike | August 20, 2026

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Contact Us

Call Sales (780) 434-8411
Call Service (780) 437-8456