Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,389 reviews
Service dept awesome on servicing my car explorer recall and installation of running board
Found and fixed all the issues I was having! Everything is working perfectly and I couldn't be happier!
I bought a new ford escape. Sean, Gus and Leanne were all extremely helpful and made the process seamless. They even phoned to follow up and make sure I got home safely and to answer any questions. I… MoreI bought a new ford escape. Sean, Gus and Leanne were all extremely helpful and made the process seamless. They even phoned to follow up and make sure I got home safely and to answer any questions. I would highly recommend this dealership. Less
Ewen took care of me and my truck. He went over and above to get me in and on my way. Thanks Koch Fotd
