Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Great friendly service.
Friendly service advisor, quick and quality service
Dropped the car off at 7:30am for an oil change and it wasn’t ready until 4:30 pm . Very slow.
Excellent experience. Team also understood that me being from out of Edmonton it was important to get the vehicle ready same day.
People were easy to talk to, reliable and understanding. They know what they are talking about and not trying to just sell you a vehicle to make money they care about you and want the overall best for… MorePeople were easy to talk to, reliable and understanding. They know what they are talking about and not trying to just sell you a vehicle to make money they care about you and want the overall best for you. Less
Blaire and the Koch service team went above and beyond when we brought in our ford bronco! Highly recommend them to all our friends and family.
