Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Excellent customer service. If you need to talk to anyone ask for Doreen. She will take care of you the best.
Mitch is the best service advisor! Never fails to help me out. Go to Koch for great and fast service!
Always excellent service at Koch Ford!
Very happy with Andres … very sweet and parient salesman !!!! Very happy
Jared was very helpful! I never considered buying a Ford until we met him, I bought my first truck and it’s a Ford. my boyfriend now wants to buy a new truck from him as well
