Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Jay and Anderson were very helpful and took the time to make sure everything was right with my vehicle.
Great folks to deal with at Koch service department! Easy to book my service appointment, efficient reception and pick-up, and very friendly and helpful service from Angelena.
I had a last minute appointment with Mitch in service. It was a great experience, super quick and friendly staff.
Great place for service on fleet and personal vehicles, But their service waiting room could use some proper chairs to sit in while you wait.
