Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Andres and Leanne along with the rest of the staff at Koch Ford made buying our new vehicle incredibly simple and enjoyable. They were willing and happy to find a vehicle and financing that best suit… MoreAndres and Leanne along with the rest of the staff at Koch Ford made buying our new vehicle incredibly simple and enjoyable. They were willing and happy to find a vehicle and financing that best suited our individual circumstances. Will definitely ask to work with the same team for our next purchase! Less
We called in and got an appointment fairly quickly, and the service was great. We have a large family and they were kind and helpful the whole time. Ryan listened to what we needed and help us make c… MoreWe called in and got an appointment fairly quickly, and the service was great. We have a large family and they were kind and helpful the whole time. Ryan listened to what we needed and help us make choices that worked for us. The parts we needed were ordered and the service was done quickly. I’m thankful for you guys. You did your jobs great!! Less
Koch Ford and particularly Megan in service were great to deal with. Service was prompt, they dropped me off and picked me up and scheduled me in right away. It felt like VIP treatment!
