Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
In and out in less than an hour for a recall appointment. Clarence did a great job.
Doreen and the team at Koch was amazing! She went above and beyond while helping me with my vehicle! I will be going back here from now on!
Efficient. Accurate. Comprehensive. Friendly. Professional.
Service was great, fast and friendly. Will go back.
Had a great experience purchasing our vehicle here. Everyone was friendly and the process was quick and smooth.
