Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Online booking was easy but to my surprise it automatically advised of a service recall too. Then I meet Service Agent Angelena and with such a pleasent personality, she walked me throgh the entire se… MoreOnline booking was easy but to my surprise it automatically advised of a service recall too. Then I meet Service Agent Angelena and with such a pleasent personality, she walked me throgh the entire service list and made not of all my concernes. I got a call as I was advised and completed the service successfully with explanation of the report. Entire service team was busy but the smile on their faces was no money can buy. Keep up the good work Koch Ford Edmonton. Special Hi 👋 to Angelina for making my day. Less
