Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Jared was a great salesman. He helped me find the right car for the right price. Highly recommend going here. There were a few hiccups along the deal but they worked very hard to everything worked out… MoreJared was a great salesman. He helped me find the right car for the right price. Highly recommend going here. There were a few hiccups along the deal but they worked very hard to everything worked out in the end and that I was happy with the deal. Will be returning for service and to get my next car when ready. Thanks so much for all the help! Less
Paula at the service desk was very professional and courteous. I left our Aviator with her to be serviced, and it was all done in the promised time and given back to me clean . Thanks again.
Excellent service
An amazing crew
