Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Top shelf service.
Very efficient and on time. Thanks
In Edmonton from Yellowknife and ran into a bind with my pick up,called Koch service and parts,they helped right away !
Got windshield replaced. Clarence was very friendly and professional. Recommended!
Bought a new F-150 Tremor, Andres M was my sales rep. He made the sale quick and easy. Answered all my questions and concerns, no pressure sales. The finance Manager was great to work with, explained… MoreBought a new F-150 Tremor, Andres M was my sales rep. He made the sale quick and easy. Answered all my questions and concerns, no pressure sales. The finance Manager was great to work with, explained everything in detail. I would highly recommend Koch Ford Lincoln to everyone I know. Less
Wonderful experience from the SERVICE department especially the LADIES who helped me transfer ALL the heavy stuff I have back to my car - thank you as well to Blair for being so patient and accommodat… MoreWonderful experience from the SERVICE department especially the LADIES who helped me transfer ALL the heavy stuff I have back to my car - thank you as well to Blair for being so patient and accommodating! I appreciate all of you. Less
