Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Clarence is the best advisor at this location came here with problems and he got it done less time than I expected . He is a great guy .
Quick to drop off service went a little longer but good updates on the Status of the maintenance.
Pierre was amazing to work with, very knowledgeable with the Lincoln brand. Made us feel very comfortable. All around great guy. We were driving our Nautilus off the lot 4 days later.Tyler in financi… MorePierre was amazing to work with, very knowledgeable with the Lincoln brand. Made us feel very comfortable. All around great guy. We were driving our Nautilus off the lot 4 days later.Tyler in financing was awesome, had all documents signed in about 20min. Explained everything. Painless. Would definitely recommend Koch Lincoln. Less
Brought my truck in to Kosh because it was making a strange sound. The guys took really good care of me. They showed me the problem. Advise me on costs and stuck to it overall I’m very happy with the… MoreBrought my truck in to Kosh because it was making a strange sound. The guys took really good care of me. They showed me the problem. Advise me on costs and stuck to it overall I’m very happy with the outcome and my experience with Koch Ford. Less
Everything was great besides they missed a vacuum hose i found unplugged.. i found it unplugged after bringing it home.
