Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
In my recent experience with Koch ford, they go above and beyond for their customers, negotiating deals and getting approvals has never been a strong point for me but these guys made it easy. Their sa… MoreIn my recent experience with Koch ford, they go above and beyond for their customers, negotiating deals and getting approvals has never been a strong point for me but these guys made it easy. Their sales manager fredrico and the finance team Tyler and Philip has gone above and beyond for me and I would definitely ask for them when you speak with Koch. FIVE STARS FROM ME ✅ Less
I receive some of the best customer service here, so friendly and is a comfortable atmosphere. Which is why I return again and again.
This review is a bit tardy - would like to comment how much I appreciate the great customer service by Blair, Ryan and crew!
Lucas and Leanne were both fantastic to deal with!
