Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
We had the most wonderful experience leasing our new Nautilus from Koch! Kelly, our Lincoln sales manager, was incredibly kind and made sure we were comfortable throughout the process, never being pus… MoreWe had the most wonderful experience leasing our new Nautilus from Koch! Kelly, our Lincoln sales manager, was incredibly kind and made sure we were comfortable throughout the process, never being pushy. He also made us feel like valued customers whose wants and needs were important. Leanne, the finance manager, was a joy to work with and we felt very well taken care of. They even transferred our registration over to the new car free of charge! After the experience we had, I would not hesitate to recommend Koch to friends and family, and will most certainly be returning when it’s time for the next vehicle! Less
Great experience buying a new maverick from Koch ford. Found both the manager and salesman to be upfront and easy to deal with. Thanks for the great buying experience Andres and Federico!
Exceptional service from the entire team at Koch Lincoln once again; special shout out to the entire service team!
Good sarvice goo staff
