Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
Great service. They got me in quick and took care of all my transportation needs while they fixed my truck.
Scheduled appointment for recall. They notified me by text when the parts were in. Paid for an Uber home when I dropped the car off. Easy and convenient. Pleasant staff.
Excellent service, friendly & helpful in every way. Highly recommend them!
Great service, friendly atmosphere awesome people. Keep it up.
Enjoy the friendly service and staff at Koch Ford!
