Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,389 reviews
Leanne, Lucas, Navdeep, and Phil made the purchase prcoess super easy. Definitely would recommend doing business here!!
Angie from service is wonderful to deal with. She was detailed and kept me well informed.
The guys were fantastic to deal with, very friendly and curious throughout the whole process. Lucas, Phil and Nav good guys
Had my escape in for a recall. Super fast friendly service, but the cherry on top was the service advisor, Ashley! She went out of her way, after my battery died to ensure I had no more problems. She’… MoreHad my escape in for a recall. Super fast friendly service, but the cherry on top was the service advisor, Ashley! She went out of her way, after my battery died to ensure I had no more problems. She’s great at her job! Less
They were very friendly and appreciative of us buying the vehicle took care of us. Very good to deal with excellent love the vehicle. The people that helped were great
