Customer Reviews
Koch Ford Lincoln is proud to serve Edmonton and surrounding communities with a focus on customer service, professionalism, and a dealership experience built on trust and transparency. Our customer reviews reflect the way we work every day, from our sales floor to our Ford service department.
We're also honoured to have received the 2025 Ford Diamond President's Award, marking our sixth consecutive year earning this recognition. This award is given to top-performing Ford dealers in Canada and reflects our ongoing commitment to customer satisfaction, dealership excellence, and the people we serve across the Edmonton area.
Read our latest customer reviews and see why so many Edmonton drivers choose Koch Ford for their next Ford truck, SUV, or car, as well as for ongoing maintenance, parts, and service needs.
2,395 reviews
My recent visit to Koch Ford to investigate issues with running lights was an excellent experience. I was met by Angelina who was exceptional in her explanation of the process to troubleshoot these is… MoreMy recent visit to Koch Ford to investigate issues with running lights was an excellent experience. I was met by Angelina who was exceptional in her explanation of the process to troubleshoot these issues. She took great care to see that I was met by an Uber driver to get me home. She was quick to keep me updated on solutions and fixes. Each person I met was great Thank you very much Angelina and all. Ken Keenan Less
As an out of town buyer there is always a certain amount of trust you have to be prepared to give the Dealership to help you through the vehicle purchasing process and the Team at Koch Ford were top n… MoreAs an out of town buyer there is always a certain amount of trust you have to be prepared to give the Dealership to help you through the vehicle purchasing process and the Team at Koch Ford were top notch. My experience was excellent so thank you to Andres, Tyler, and Fede. From beginning to end it was a great experience. I would certainly recommend the team at Koch Ford if your in the market for a new or used vehicle. The Ford F-150 Lariat is terrific and I am enjoying it. 😀 Less
Quick, friendly & convenient. If you want great service Koch Ford & ALL their service staff will take great care of you & your vehicle. My only regret is that I didn’t purchase my vehicle… MoreQuick, friendly & convenient. If you want great service Koch Ford & ALL their service staff will take great care of you & your vehicle. My only regret is that I didn’t purchase my vehicle from them but my next one definitely will be from Koch. Keep up the great work 👌🏾🙂 Less
